Frequently Asked Questions

If you are experiencing any problems accessing the content provided on FIBAtv.com we would like to help you find out what is causing the problem.

The service requires to be accessed using Internet Explorer 6.0+, Windows Media Player v.9 or above and the latest Macromedia Flash plugin. The live streaming area of the website ( LIVE on navigation) is available to view on both PC and Mac operating systems and requires Flash Player 9.0.115 or later installed. .

Some of you may have experienced issues recently with Flash Player stopping working or not allowing videos to play.

This has been a global issue impacting users of a number of different AntiVirus clients including Checkpoint, where a particular component of the flash player has been mistakenly identified as a virus risk. The route cause has now been corrected by all the vendors so should not recur.
You can safely download it from here On the right in the green section is the download - run the file it downloads

For further information relating to please visit: System Requirements and select the article specific for FIBAtv.com

2010 FIBA Women's World Championship
No live or delayed streaming of any kind:
Japan
 

Live and Video on Demand Coverage
2011 EuroBasket (Men)
No live or delayed streaming of any kind:
Japan
USA
Israel
Poland

2011 FIBA Americas Championships (Men)
No live or delayed streaming of any kind:
Japan
USA
Russia
Pan-Arab Region

2011 EuroBasket Women's
No live or delayed streaming of any kind:
Japan
Denmark
Finland
France
Israel
Latvia
Lithuania
Norway
Poland
Russia
Sweden
Pan-Arab Region

2011 FIBA Oceania Championships (Men)
No live or delayed streaming of any kind:
Australia
New Zealand

2011 FIBA Oceania Women's Championships
No live or delayed streaming of any kind:
Australia
New Zealand

2011 FIBA Asia Championships (Men)
No live or delayed streaming of any kind:
Japan
Chinese Taipei
Pan-Arab Region
Philippines

2011 FIBA Asia Women's Championships
No live or delayed streaming of any kind:
Japan
Chinese Taipei

2011 FIBA Africa Championships (Men)
African Continent
Japan

2011 FIBA Africa Women's Championships
African Continent

2011 FIBA Americas Women's Championships
No live or delayed streaming of any kind:
Japan

2011 FIBA U19 World Championships (Men)
No live or delayed streaming of any kind:
Philippines

2011 FIBA U19 Women's World Championships

For further technical assistance please click on the relevant link below
For errors directly linked to Windows Media Player (WMP) or any of its components:

For errors linked to Digital Rights Management (DRM) or licences:
For errors related to Audio/Picture Quality, Can't View Video please visit:
For errors relating to site access:
For errors relating to live coverage or videos:
For errors relating to Java, Cookies, Flash and Quality:
For any other assistance:
If none of the articles contained in the above links enable you to access the FIBAtv.com site or any of its components then please email